Support
We want our customers to get the most out of their hosting package, that's why every Sirius Hosting customer receives their own login for our extensive support section. From there, you can review our documentation, see your current hosting plan and usage, download receipts in PDF format, and request support from our Help Desk.
- Documentation
- Information on unix commands and utilities
- Step-by-step guides to common tasks
- Article topics include the following
- Creating and editing cron jobs (scheduled jobs)
- Importing and manipulating databases
- Using Secure FTP (sFTP) to transfer files
- Creating password protected website directories
- Account Details
- Request additional services
- Review information about your account
- Disk space used and available
- Amount of available bandwidth
- Number of databases currently in use
- Review receipts from every month since your service started
- Help Desk
- Get technical support and assistance
- Report problems or errors
- Suggest possible improvments to our services
- Request the installation of additional software
